Identity Resolution

Connect various visitor engagement data points across all your demos to create a unified view in the form of Visitor and Account profiles.

Identity Resolution is available on our Growth and Enterprise plans.

How does identity resolution work?

Identity Resolution merges the complete history of each visitor and account into a single profile, no matter where they interact with your demos. For example, if a user engages with your demo via a custom share link and a demo embedded on your website, all data from these sources will be merged and updated in their Visitor Profile.

Highlights

• Supports all channels: Captures engagement data from demos shared or embedded across any platform.

• Supports anonymous identity stitching: It allows for linking anonymous visits (child sessions) to a central user profile (parent session), even if the user hasn't identified themselves yet.

• Supports user-account linking: For B2B businesses, it visualizes the connections between users and accounts.

• Real-time data reporting: Reliable real-time data stream merges with minimal latency.