> For the complete documentation index, see [llms.txt](https://interactively.gitbook.io/interactively-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://interactively.gitbook.io/interactively-docs/track-and-analyze/visitors.md).

# Visitors

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Visitor-Level Engagement is available with our **Growth** and **Enterprise** plans.
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## Visitors Page

The **Visitors page** contains a complete list of users who have engaged with your demos. Identified visitors will have their name and email displayed, while anonymous visitors will be assigned a unique ID number. Click into a visitor to view their [Visitor Profile](#visitor-profiles).

In the Visitors page you can:

* **Filter and sort** visitors by name, last activity, steps, sessions, total time, and time frame.
* **Export** a .CSV file of your visitors.

## Visitor Profiles

A **Visitor Profile** is created each time a new user engages with your demo and is enriched with firmographic data. With [Identity Resolution](/interactively-docs/track-and-analyze/identity-resolution.md), their profile is updated in real-time with engagement data, providing a centralized and comprehensive view of their interactions.

### How do I view a visitor's profile?

To view a visitor's profile, click on their name in any of the following locations:

* The **Visitors** page (left sidebar)
* The **Visitors**, **Link Activity**, and **CTA Clicks** sections of the [**Analyze**](/interactively-docs/track-and-analyze/advanced-demo-analytics.md) tab of a demo
* A [Company Account'](/interactively-docs/track-and-analyze/account-based-engagement.md)s profile
* A [Link Activity notification](/interactively-docs/admin/notifications.md)&#x20;

### What visitor data is enriched?

Once a visitor is identified, their profile is enriched using Interactively's [Advanced Enrichment](/interactively-docs/track-and-analyze/advanced-enrichment.md).&#x20;

The following attributes are enriched for visitors:

* Email address
* Company
* Company domain&#x20;
* Location
* Industry
* Social media URLs

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Note: If a visitor has not been identified, their profile will display a unique ID number instead of a name.
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### What engagement data is tracked in a visitor's profile?&#x20;

Visitor profiles provide valuable insights into your users and help identify high-intent buyers. Engagement data is updated in real-time and includes:

#### Session Summary

* **Total time:** The total time a visitor spends engaging with your demos.
* **Total steps:** The total number of steps completed across all of your demos.
* **Total sessions:** The total number of visits across all of your demos.
* **Completions:** The total number of demos where the visitor reached the final step.

#### Demos

* **Demos visited:** All demos that the visitor has interacted with.
* **Sessions:** The total number of visits across all demos.
* **Steps:** The total number of steps completed across all demos.
* **Time spent:** The total time spent interacting with all demos.
* **Last activity:** The time elapsed since the visitor last interacted with one of your demos. Hover over this to view the exact date and time of their last interaction.

#### Sessions

* **Date:** The date and time of each visit to your demos.
* **Time spent:** The total duration of each session.
* **Steps:** The number of steps the visitor completed out of the total steps in your demo.

#### CTA Clicks

* **CTAs (Call-to-Actions)** and their associated URLs clicked across all demos.
* **Clicks:** The total number of clicks on the CTAs.
