Billing and Subscription

Billing

Do you have a startup program?

Yes! We offer discounts on the Pro and Growth plans for eligible pre-Series A startups. For more information on the program please reach out to the team at [e-mail].

Who is authorized to manage billing?

Only admins have access to the billing page. Non-admin users cannot view or manage billing details.

Am I billed per seat on the Growth plan?

Yes. When you add a seat, you’ll be charged a prorated amount for the rest of the current billing cycle. If you remove a seat, your account will receive a credit for the unused time during that period.

Subscription

How can I unsubscribe?

You can unsubscribe at any time by going to Settings > Billing & Plans and switching your plan to Free.

How long can I access my account after canceling my subscription?

If you cancel your subscription, your access will continue until the end of your current billing cycle. For instance, if you subscribe on the 1st and cancel on the 14th, you’ll retain full access until the 1st of the next month. Unused time is not eligible for a refund.

What will happen to my Interactively demos if I unsubscribe?

If you unsubscribe and downgrade to the Free plan, you can select one Interactively demo to remain live and editable. You'll also lose access to premium features such as removing the Interactively watermark, performance analytics, tracking, and more.

All other demos will remain in My Workspace but will be locked. You can regain access to them at any time by upgrading back to Pro or Growth.